Protection
Safeguard your reputation.
Preserve customer loyalty and engagement by managing disputes before they escalate.
Efficiency
Reduce operational burden.
No more hours wasted on manual representment with an automated dispute resolution solution.
Shield
Protect your standing.
Lower your dispute ratios and stay in compliance with card networks and protect your merchant accounts.
Seamless
Integrates with your risk flow.
Connected to our complete suite for intelligent, real-time action, and reporting B.I. for risk precision.
Block Disputes Before They Begin
Get instant alerts from card networks to resolve issues before they escalate into chargebacks.
- Fewer customer complaints and support tickets.
- Higher approval rates with improved processing reputation.
- Smarter risk models powered by dispute feedback data.
Healthy Payment Ecosystem
Save on fees, penalties, and lost sales with proactive dispute prevention.
Chargebacks don’t just impact revenue, they disrupt your entire payment ecosystem. By eliminating them early, you maintain processing stability, reduce reserve requirements, and create a cleaner financial profile that benefits your long-term growth.
Automated or Controlled - You Choose How to Respond
Automated
Automated refunds for qualifying transactions.
Leverage the Rapid Dispute Resolution (RDR) auto decision-making engine to instantly refund transactions.
- Instant resolution with zero manual effort.
- Great for low-risk, low-value purchases.
- Keeps dispute ratios down and no review needed.
Available for:
Controlled
Alerts of active disputes to decide how to respond.
Cardholder dispute resolution network (CDRN/Ethoca) gives complete control to manage refunds.
- Manual or rule-based resolution.
- Useful for high-value or sensitive transactions.
- More control over refund logic and timing.
Available for:
Minimize Chargebacks
Maximize Payments
It’s time to boost your revenue.
Dispute resolution chargeback management empowers you to confidently block fewer payments and approve higher-risk transactions, creating more opportunities for growth and customer satisfaction.
Better Rates
Early dispute resolution keeps your chargeback ratios low which is critical for a healthy merchant account, resulting in avoiding high-risk classifications and penalties all while securing better processing rates.
More Options
Merchants with a clean chargeback history often gain access to advanced payment options, from international or high-risk payment channels to faster settlement times, opening the door to more diverse payment methods.
Partner Trust
Effective dispute resolution demonstrates operational control and fraud prevention, making it easier to secure higher transaction volumes, better contract terms, and support from payment and banking partners.
Lower Costs
Chargebacks carry costly fees, product loss, and potential penalties. Early dispute resolution avoids costly fees, product loss, potential penalties and negative “chargeback marks” on your merchant record.
More Than Alerts.
Complete fraud defense for the highest standards of integrity and customer trust.
- Multi-layered global KYC with AML screening.
- ML fraud risk screening with dynamic frameworks.
- Real-time registration and transactional monitoring.
- Customer profiles, behavior history and admin tools.
- Suspicious activity alerts, fraud trends and associations.
Start Preventing Chargebacks Today!
Chargebacks carry costly fees, product loss, and potential penalties. Early dispute resolution avoids costly fees, product loss, potential penalties and negative “chargeback marks” on your merchant record.
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