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Featured in SIGMA Magazine - pages 142-143

Harmonizing Risk

Why iGaming Needs a Unified View of Fraud Defence

Fraud in iGaming has never been faster, nor more adaptive. Regulators now demand not only proof of customer due diligence but evidence of continuous monitoring and adaptive defences. Meanwhile, fraud rings exploit chargeback gaps, orchestrate bonus abuse, and scale multi-accounting with industrial precision. For operators, the challenge isn't recognizing the risks; it's unifying visibility of them across a single platform.

"Operators are dealing with threats that evolve daily," says Alfredo Solis, Managing Director of AcuityTec. "Defence has to be continuous, not fragmented. The future isn't about patching problems in silos, it's about one view, one source of truth."

The Rise of Perpetual KYC (pKYC)

Identity verification is no longer a one-time checkpoint; it's a living process that strengthens fraud protection and provides a constant view of the player when unified with transactional and registration monitoring.

"pKYC shifts operators from a reactive stance to a proactive one," Solis explains. "By treating KYC as perpetual, you continuously enrich player profiles, uncover risks early, whether through subtle detail changes or clusters of linked accounts, and detect anomalies the moment they emerge, enabling swift action and stronger protection."

Protecting Payment Ecosystems

Chargebacks don't just impact revenue; they disrupt the entire player experience, creating unnecessary friction between operators and players. Left unchecked, they can erode trust and inflate operational costs. "Chargebacks go further than just funds lost," says Solis. "They can completely impact your payment ecosystem. By intercepting disputes early, you avoid costly fees, safeguard merchant accounts, and maintain the trust that regulators and card networks expect."

Through AcuityTec's unified platform, chargeback management extends protection beyond transactional monitoring. Operators gain real-time visibility into disputed payments, resolve issues before they escalate, and maintain low ratios across Mastercard, Visa, AmEx, and Discover networks. This early intervention transforms potential losses into opportunities to strengthen player relationships and ensures operators manage payment integrity alongside every other dimension of risk.

Fraud Beyond the Deposit

Fraud no longer ends at the cashier. Sophisticated syndicates exploit bonus systems, collude in multiplayer environments, manipulate payout structures, and scale multi-accounting operations with industrial precision. Gameplay itself has become fertile ground for abuse, making advanced gameplay risk analysis every bit as critical as onboarding and transaction monitoring.

"Gaming is where trust is won or lost," says Solis. "Detecting collusion patterns, exposing multi-accounting, or catching bonus abuse isn't just fraud prevention, it's about ensuring the integrity of the gaming environment and protecting both operator reputation and the sustainability of their regulatory licenses."

A Harmonized Risk Engine

What iGaming operators need most is orchestration, not fragmented, siloed systems for onboarding, payments, and gameplay. "AcuityTec’s unified risk platform consolidates all the vital components operators need to manage risk efficiently. From an end-to-end KYC data hub to live onboarding and transactional monitoring with advanced risk screening to intelligent workflows, our system continuously adapts to emerging threats in real time," adds Solis.

In a sector where margins are tight and scrutiny is high, iGaming's future will be defined not just by compliance, but by the strength of its fraud defence. A unified platform doesn't just deliver streamlined risk mitigation and operational efficiency; it also protects licenses, growth strategies, and most importantly, long-term player value and trust.

Ready to bolster your KYT and fraud prevention strategy? Let's talk.